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FAQ

Consent form

 

 

Your personal data will be used by Rimowa to allow you to register in restricted areas, to facilitate the product purchase procedure and, in general, to improve the level of service offered. Please refer to the Privacy Policy for further information.

 

I agree for Rimowa to collect and use my personal data (Mandatory) :

 

  • Purpose of collection and use of personal data
  • Joining Rimowa Website, receiving Rimowa services and purchasing products online

  • Personal data items to be collected and used:
  • first name, family name, e-mail address, phone number
  • billing and delivery address, information on the mode of payment and the corresponding payment details
  • number of products purchased, with the relative indication of type, quantity and price
  • automatically created information including log and cookies

  • Personal data retention and use periods
    As long as your account remains open, 10 years from the purchase date, or during the statutory period to store the personal data.

You have the right to refuse the collection and use of personal data. However, such refusal may limit the use of Rimowa Website, such as joining as member, making online purchases via your account or receiving Rimowa services.

 

 

I agree for Rimowa to collect and use my personal data for receiving services and marketing purposes such as by sending me promotional material, also personalized (via mail, calls from operators, e-mail and newsletter, text message, instant massaging or post on social networks, etc.)

 

  • Purpose of collection and use of personal data
  • Marketing purposes, provision of personalized services, and transmission of information on Rimowa brand, products, services, initiatives and events, as well as to carry out market surveys
  • Newsletter service so that you can subscribe to the RIMOWA Newsletter and receive updates and promotional materials

  • Personal data items to be collected and used:
  • Mandatory collected items above
  • Order history (e.g. purchase dates and locations, prices, products or repair and warranty cases)

  • Personal data retention and use periods

As long as your account remains open, up to 10 years from the purchase date, or during the statutory period to store the personal data.

You have the right to refuse the collection and use of personal data.  However, such refusal may limit the receipt of information on various events and other corresponding services.

 

 


I agree for Rimowa to provide my personal data to third parties overseas

 

  • Recipient and transferred country of personal data
  • Rimowa International SAS (France); Contact information: dataprotection@rimowa.com
  • Rimowa Group Services SAS (France); Contact information:  dataprotection@rimowa.com
  • Rimowa GmbH (Germany); Contact information: dataprotection@rimowa.com

Rimowa Far East Limited (Hong Kong);Contact information: dataprotection@rimowa.com RIMOWA Singapore PTE Ltd (Singapore); dataprotection@rimowa.com

  • Purpose of provision and use of personal data

Marketing activities including sending you information about the offers, news and events for recipient affiliates

  • Personal data items to be provided and used:
  • first name, family name, e-mail address, phone number
  • billing and delivery address, information on the mode of payment and the corresponding payment details
  • number of products purchased, with the relative indication of type, quantity and price

 

  • Provided Personal data retention and use periods

As long as your account remains open, up to 10 years from the purchase date, or during the statutory period to store the personal data.

You have the right to refuse the provision and use of personal data.  However, such refusal may limit the receipt of information on various events and other corresponding services.

 

 

I hereby confirm that I am at least fourteen (14) years of age and agree to join as a member.

I confirm that I have read and consent to the Terms and Conditions of Sales to Consumers