FAQ

RIMOWA UNIQUE is a customisation service specially designed to add a personal touch to your RIMOWA Classic.

Discover how to make your RIMOWA suitcase unique by visiting the online configurator or inquire about customisation options at your nearest RIMOWA store.

To customise your suitcase online, access RIMOWA UNIQUE here. You will have access to a range of colourful options for wheels, handles and luggage tags.

RIMOWA UNIQUE is dedicated to Classic suitcases and allows you to perfectly colour match all the unique elements of this timeless range, including the vintage-inspired leather handles, wheels and leather luggage tag.

Use the online configurator to custom fit your own RIMOWA Classic here or visit us in-store.

All other suitcases ranges, you can personalise them with your initials on the tag and select different wheels.

If you already own a Classic suitcase, you are able to customise it using the available accessories which can be found in store and on RIMOWA.com in the accessories section.

Handles, however, cannot be purchased separately online as they require professional installation by our RIMOWA experts.

RIMOWA UNIQUE service is available at stores and online.

Luggage tag engraving service is available at the following stores:

Ginza Nanachome, Omotesando, Tokyo Marunouchi, Isetan Shinjuku Men's bldg, Takashimaya Shinjuku store, Nagoya Mitsukoshi Sakae store, JR Nagoya Takashimaya, Takashimaya Kyoto store, Osaka Shinsaibashi, Kobe, Fukuoka

Please find our installation guide below. Additional elements, such as the T20 Torx screwdriver, are not included in the wheel package.

Step 1 : Using a T20 Torx screwdriver, unscrew the standard wheels.

Step 2 : Remove the standard wheels.

Step 3 : Screw in the new wheels.

Step 4 : You’re done !